Our focus as a company is to provide the best customer experience in every situation. We understand that most of our calls are for an emergency situation to you and your family. So, from the time you pick up the phone or send an email, we want you to know how valuable you are to us and that we appreciate you and your time. We strive to be on site within the first hour of your call, unless otherwise notified. We want to provide you with the best possible price, best possible warranty, and the absolute best customer service in the business.
We are locally owned and operated. This means, you are dealing with local technicians and local owners. Most of our service and sales technicians live in the same neighborhoods that they sell and service. You have probably seen us at the local grocery store or at one of our kids sporting events. Not only are we from your area but we also care about the environment. We take every effort to recycle all steel doors and parts. In addition, we believe in giving back locally. We contribute a portion of our profits to local charities and community events.
We have been around for a long time and will be here even longer by keeping our focus on you the customer.
We have been in the residential garage door industry for over 15 years. We are a fully LICENSED, BONDED, and INSURED company. We specialize in servicing, repairing, and installing residential garage doors and garage door operators. Our service area includes all of the North Texas to include McKinney, Plano, Frisco, Murphy, North Dallas and the DFW metroplex.
Please call 469-446-5910 to schedule service in your area.
To keep us customer focused please read a few of our core tenants.
Although your customers won’t love you if you give bad service your competitors will.
Being on par in terms of price and quality only gets you into the game. Service wins the game.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers.
Every company's greatest assets are its customers, because without customers there is no company.
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.